As a leader, you must have a fluid leadership style. You must be ready to hold your ground when your organization starts sailing into stormy waters, and resilient to changes that may be out of your control. What’s more important is during uncertainties, you have to reassure your members that working together will help in adapting to these changes to maintain employee engagement.
Guiding your people with a positive mindset will inspire them to look at the greener pasture. But you must do more than that. Here’s how you can motivate them too into taking actions with the right behavior.
EXPRESS CLEAR EXPECTATIONS
Avoid generic statements like, “I need everyone to step up their game.” You must tell people exactly what you need them to do and what you want to see as a result. Provide crystal clear context and justify your expectations to increase your staff’s accountability for completing tasks. Otherwise, they will be left blinded and with directionless agenda.
CONVERT PANIC INTO PASSION
The weight and seriousness of the situation would already be too much to handle and could hinder employees from progress. Ask for their opinions and their professional take on the matter as this will also give the impression that they are being trusted. This would train them to think on their toes and become creative when there’s a need for new ideas for solutions as well.
PRACTICE PURPOSEFUL ACTION
Drop the rhetorics. No one buys them anymore. You’ll most likely get eye rolls than applause. If you want to convince your people to continue their work, demonstrate and become a good example to them. If it’s innate in you to do motivational speaks, do it but transpire your words into tangible results. You can start by cultivating a followership.
SHARE THE LOAD
Being the owner or a team leader is not an excuse to just sit around and tell people what to do. It doesn’t look good when you’re on a vacation while you require employees to do overtime. It lowers their morale seeing others comfortable while they endure the struggles of the company. It’s not depriving yourself of the good life. It’s called emphathy.
SHOW FIRMNESS AND FAIRNESS
It’s understandable to demand when the situation calls for it. But be realistic in giving deadlines and retain professionalism at all times. Shouting or micromanaging won’t do them any good. Egging employees on exerting additional effort and focus without breaking into pressure makes you an effective leader.
ADVOCATE WORK-LIFE BALANCE
A time off from work is a great motivator too. It pulls employees from feeling burnt out. Other than being entitled to regular meal periods and break hours as the Labor Code of the Philippines indicates, you can promote work-life balance thru employee leaves and actually letting them rest when off-duty. This means, not asking them to bring home their work, when there’s no pressing need for it.
INVEST IN TRAINING
It may sound contradicting to invest during crisis, but implementing training programs despite problems will help you retain talents. It will also distract them from the negative situation and keep them more focused in doing better at work. It is an investment that will benefit your company in the long run.
RECOGNIZE YOUR EMPLOYEES
When employees are rewarded, they feel appreciated for doing job well. They will find it easier to communicate with their co-workers and contribute to the overall improvement of customer experience. This will increase their productivity even more and the company gains their loyalty.
COMPENSATE, COMPENSATE, COMPENSATE
Companies with happy employees are those who know how to align individual behaviors with communal goals. Always keep in mind that at the top of the four M’s of business management is Man, followed by Money, Material, and Machine. Leading them into the right path of productivity through proper compensation shall lead to the sustenance of those goals.